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HOW TO WRITE BETTER BUSINESS LETTERS
HOW TO WRITE BETTER BUSINESS LETTERS
9781438001371
$14.99







    Related Title(s):




5th Edition
Andrea B. Geffner - All books by this author

Updated to meet today’s business needs and reflect the use of current technology, this book presents approximately 75 model letters that demonstrate correct formats and modes of expression used in business correspondence. Categories include credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, letters dealing with complaints and claims, in-house correspondence, news releases, sales letters as used by direct marketers, and more. This book also features examples of different letter formatting styles as well as sections on e-mail correspondence and effective presentation of Internet résumés.


Table of Contents
    Table of Model Letters
    Introduction
  • 1. BUSINESS STYLE
  • 2. LETTER FORMAT
  • 3. REQUEST LETTERS
  • 4. REPLIES
  • 5. CREDIT AND COLLECTION LETTERS
  • 6. COMPLAINTS, CLAIMS, AND ADJUSTMENTS
  • 7. SALES AND PUBLIC RELATIONS LETTERS
  • 8. SOCIAL BUSINESS LETTERS
  • 9. EMPLOYMENT CORRESPONDENCE
  • 10. IN-HOUSE CORRESPONDENCE
  • 11. NEWS RELEASES
  • 12. BUSINESS REPORTS AND PROPOSALS
    LAST DETAILS
    INDEX


About The Author:
Andrea B. Geffner
was Chair of the English Dept. at the Taylor Business Institute, New York City. She is also the author of Business English (978-0-76414327-4), also published by Barron’s.


(1438001371)

Paperback / 208 Pages / 8 5/8 x 10 7/8 / 2013

 





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